In case you receive your order in damaged condition, please do let us know as soon as possible or maximum in 2 days after delivery. After evaluation, we may either replace or refund the order. Please do let us know by sending an email to firstname.lastname@example.org or call/WhatsApp +91- 8960073886 (Monday to Saturday between 10 a.m. and 7 p.m.).In case your order qualifies for replacement, the same would be delivered to you in 3-5 working days. In case the order qualifies for refund, we would process refund digitally into the original source. Also, please read our shipping policy.